Payment methods in Colombia
Colombia is one of Latin America's fastest-growing e-commerce markets, with a 13% annual growth rate and a digitally active population of over 41 million. Cards are the leading payment method, accounting for 36% of online transactions - but the cards Colombian consumers hold are largely locally issued Visa and Mastercard, backed by Colombian banks and tied to local-currency accounts.
Market takeaways
- Colombia is one of Latin America's fastest-growing e-commerce markets, with a 13% annual growth rate and a digitally active population of over 41 million. Cards are the leading payment method, accounting for 36% of online transactions - but the cards Colombian consumers hold are largely locally issued Visa and Mastercard, backed by Colombian banks and tied to local-currency accounts.
- Decline rates for these cards are significantly higher when processed through an international acquirer. For merchants entering Colombia, local card acquiring is the single most important factor in improving authorisation rates and reducing lost revenue at checkout. PPRO provides access to local acquiring infrastructure in Colombia, processing all major card brands on local payment rails.
- Colombia's card market is dominated by Visa and Mastercard - but almost all of the cards in circulation are locally issued by Colombian banks. They carry familiar logos, but they are tied to Colombian peso accounts and subject to local issuing rules that make them behave differently to their international counterparts at the point of authorisation.
- When these cards are processed through an international acquirer, decline rates are noticeably higher. The fix is straightforward: local acquiring. PPRO processes Visa, Mastercard, and Discover on local Colombian payment rails, giving merchants access to the same infrastructure used by domestic acquirers - and the authorisation rates that come with it.
Population
53.4M
Online population
41.1M
B2C e-commerce
$16B
Banked population
92%
Payment method breakdown
- Card36%
- Bank transfer29%
- E-Wallet26%
- Cash8%
- BNPL1%
Card scheme breakdown
Market data coming soon.
Cross-border e-commerce
Market data coming soon.
Featured payment methods in Colombia
Popular options based on coverage and prominence in this market.
Efecty and Baloto
Networks that offer cash payment options for online purchases, integrated through payment gateways like PayU and ePayco.
PSE (Pagos Seguros en Línea)
A real-time interbank payment system that enables direct transfers from bank accounts and is the most-used online payment method in the country.
Nequi
A mobile transactions platform and digital wallet used by millions of consumers and integrated with payment gateways like Wompi.
All payment methods in Colombia
Discover 3 payment methods from around the world
Featured banks in Colombia
Major institutions operating in this market.
Nubank
São Paulo, Brazil
Nubank is Brazil's leading neobank and the world's largest fintech by customers (over 100 million). It offers credit cards, digital accounts, personal loans, and investment products.
Itaú Unibanco
São Paulo, Brazil
Itaú Unibanco is Latin America's largest bank by assets, formed from the 2008 merger of Itaú and Unibanco. It offers retail, SME, corporate, and investment banking.
BBVA
Bilbao, Spain
BBVA is Spain's second-largest bank with a major presence in Mexico, South America, Turkey, and the USA. It is known for its digital banking leadership.
Bank of Nova Scotia (Scotiabank)
Toronto, Canada
Scotiabank is Canada's most international bank with major operations in Latin America, the Caribbean, and Asia.
BTG Pactual
São Paulo, Brazil
BTG Pactual is Brazil's largest investment bank and a leading asset manager in Latin America, offering investment banking, asset and wealth management, and corporate lending.
Bancolombia
Medellín, Colombia
Bancolombia is Colombia's largest bank by assets and the country's leading financial institution, offering retail, SME, corporate, and investment banking in Colombia and Central America.