Payment methods in Chile
E-commerce worth US$8 billion (10% of all retail); growing to US$14 billion by 2027.
Market takeaways
- E-commerce worth US$8 billion (10% of all retail); growing to US$14 billion by 2027.
- Local card schemes dominate 70% of card transactions; Redcompra alone holds 44% share.
- Alternative payment methods (non-card) account for more than 40% of online transactions.
- Mobile devices account for 59% of all online purchases in 2024 (up from 40% in 2022).
- Cross-border e-commerce: 19% of shoppers buy cross-border, valued at US$1.6 billion.
Population
19.6M
Online population
16.2M
B2C e-commerce
$8B
Banked population
74%
Credit card population
44%
E-commerce of total retail
10%
Payment method breakdown
- Card59%
- Cash2%
- Bank Transfer15%
- E-Wallet18%
- Other6%
Card scheme breakdown
- Visa10%
- Mastercard19%
- American Express0%
- Local Schemes70%
- Other0%
Cross-border e-commerce
Cross-border shoppers
19%
Share of e-commerce
19%
Cross-border value (est.)
$1.6B
Featured payment methods in Chile
Popular options based on coverage and prominence in this market.
Khipu
Khipu is a real-time bank transfer payment method enabling shoppers to pay directly from their bank account without sharing card details. It is widely supported by Chilean banks and used extensively for e-commerce, integrating into merchant checkout flows and generating a payment link that the consumer authorises within their banking app. It represents a significant share of the 15% bank transfer payment category.
MACH (BCI)
MACH is a digital wallet and prepaid Visa card product offered by Banco BCI. It allows users — including those without traditional credit cards — to shop online domestically and internationally using a virtual Visa card funded from a digital wallet. MACH has grown significantly as a tool for financial inclusion, enabling younger and lower-income consumers to participate in e-commerce.
Visa / Mastercard (Local Acquiring)
Visa-branded (10%) and Mastercard-branded (19%) cards are issued by Chilean banks and processed through local acquirers. While they hold smaller market shares than local schemes, they are important for cross-border transactions. International cards are also accepted for cross-border purchases into Chile.
WebPay / Transbank
Transbank operates WebPay, Chile's dominant online payment gateway, accounting for 74% of online sales by bank transfer. WebPay processes the majority of local debit and credit card transactions including Redcompra, Chile's leading card scheme with a 44% market share. WebPay Plus supports one-time and recurring payments and is the default checkout option for most Chilean e-commerce platforms.
Fpay
Fpay is a Chilean digital wallet and BNPL service backed by Falabella, one of Chile's largest retail conglomerates. It enables customers to make payments through the Falabella ecosystem (Falabella, Sodimac, Tottus) and increasingly at third-party merchants, with instalment payment options. It contributes to the 18% e-wallet share in Chilean e-commerce.
American Express
American Express has a negligible share (0%) of card scheme transactions in Chile but is accepted by larger merchants targeting international visitors and premium consumers. Its market presence is small compared to local schemes and international networks.
All payment methods in Chile
Discover 7 payment methods from around the world
Featured banks in Chile
Major institutions operating in this market.
Banco Santander
Santander, Spain
Banco Santander is Spain's largest bank and one of the world's top 10 financial institutions by market cap. It serves 160 million customers in Europe, North America, and Latin America.
Itaú Unibanco
São Paulo, Brazil
Itaú Unibanco is Latin America's largest bank by assets, formed from the 2008 merger of Itaú and Unibanco. It offers retail, SME, corporate, and investment banking.
Bank of Nova Scotia (Scotiabank)
Toronto, Canada
Scotiabank is Canada's most international bank with major operations in Latin America, the Caribbean, and Asia.
BTG Pactual
São Paulo, Brazil
BTG Pactual is Brazil's largest investment bank and a leading asset manager in Latin America, offering investment banking, asset and wealth management, and corporate lending.
Banco de Crédito del Perú (BCP)
Lima, Peru
Banco de Crédito del Perú (BCP) is Peru's largest bank by assets, offering retail, SME, and corporate banking. It is part of Credicorp, Latin America's largest financial holding company.
Banco Santander Chile
Santiago, Chile
Santander Chile is Chile's largest bank by assets and market capitalisation, offering retail, SME, and corporate banking.