Payment methods in Ukraine

COD still represents approximately 10% of e-commerce transactions. Used particularly in areas with less stable connectivity or by consumers who prefer physical inspection. Nova Poshta (the dominant courier) offers COD services.

Ukraine's leading neobank with approximately 8 million clients. Known for its all-digital, app-only model, Monobank became a cultural phenomenon and wartime fundraising platform — raising hundreds of millions of UAH for military needs. Launched monobank 2.0 in spring 2024 and introduced Shake2Pay for fuel payments in September 2024. Offers merchant acquiring at 1.3% commission (2% for foreign payments). Survived a massive 7.5 billion request DDoS attack in August 2024.

NFC mobile wallets heavily used by Ukrainian consumers. Linked to PrivatBank, Monobank, and other bank-issued cards. Over 55% of e-commerce traffic on smartphones makes mobile wallets essential.

International card networks remain operational in Ukraine, with Visa and Mastercard widely issued and accepted. Card payments dominate e-commerce at approximately 65% of transactions. Internet acquiring fees typically run 1.3-1.5% for Ukrainian cards, 2.0-2.75% for foreign cards.

Nova Poshta, Ukraine's dominant parcel delivery network, offers integrated payment solutions including COD collection, prepayment, and card payment at parcel lockers. Central to Ukraine's e-commerce logistics and payment ecosystem.

Ukraine's largest bank by customer base. Privat24 is the bank's mobile app, used by tens of millions of Ukrainians for card payments, transfers, and online shopping. During the war, Privat24 became critical infrastructure for receiving government social payments, military salaries, and humanitarian aid. LiqPay is PrivatBank's payment gateway used widely in Ukrainian e-commerce.