Payment methods in Japan
In 2022, 13% of all retail purchase in Japan were made online and were worth US$200 billion - rising to US295 billion by 2027.
Market takeaways
- In 2022, 13% of all retail purchase in Japan were made online and were worth US$200 billion - rising to US295 billion by 2027.
- Popular digital payment methods in Japan include PayEasy and Konbibi. Surprisingly, consumers still pay for 8% of online transactions with cash.
- Japanese shoppers complete 39% of all online purchases using a mobile device, up from just 27% as recently as 2020.
- Seventy-six percent of Japanese have a credit card, but online shoppers use cards in just 64% of all transactions.
- Almost a third of Japanese shoppers buy from overseas merchants, spending more than US$30 billion in 2022.
Population
125.0M
Online population
117.5M
B2C e-commerce
$181B
Banked population
99%
Credit card population
76%
E-commerce of total retail
13%
Payment method breakdown
- Card64%
- Cash8%
- Bank Transfer7%
- E-Wallet12%
- Other8%
Card scheme breakdown
- Visa33%
- Mastercard21%
- American Express2%
- Local schemes44%
- Other0%
Cross-border e-commerce
Cross-border shoppers
31%
Share of e-commerce
17%
Cross-border value (est.)
$31B
Featured payment methods in Japan
Popular options based on coverage and prominence in this market.
Konbini
A payment method where customers receive a unique code for an online purchase and pay for it in cash at a local convenience store.
PayPay
Japan's leading QR code-based mobile wallet that links to bank accounts or credit cards, allowing for quick and secure transactions. Flow: QR or in-app confirmation in PayPay. User authorizes via PIN/biometric, merchant receives instant status.
Featured banks in Japan
Major institutions operating in this market.
JPMorgan Chase
New York, United States
JPMorgan Chase is the largest US bank and one of the world's largest financial institutions, offering consumer banking, investment banking, commercial banking, and asset management globally.
Industrial and Commercial Bank of China (ICBC)
Beijing, China
ICBC is the world's largest bank by total assets and the largest of China's 'Big Four' state-owned banks. It offers retail, corporate, and investment banking globally.
Citigroup (Citi)
New York, United States
Citigroup (Citi) is a global diversified financial services holding company, operating in 160+ countries. It is known for its institutional banking, treasury services, and consumer banking across emerging markets.
MUFG (Mitsubishi UFJ Financial Group)
Tokyo, Japan
MUFG is Japan's largest bank and one of the world's largest financial groups, offering retail, corporate, investment, and trust banking globally.
Bank of America
Charlotte, United States
Bank of America is the second-largest US bank by assets, providing consumer banking, wealth management (Merrill Lynch), and global banking and markets services worldwide.
Bank of China (BOC)
Beijing, China
Bank of China is China's most internationally active bank, specialising in foreign exchange and cross-border trade finance. It is one of the Big Four state-owned banks.
All banks in Japan
Showing 17 of 17 banks
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