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Payment methods in Hong Kong

Asia
6methods
42banks

Hong Kong's e-commerce market is worth US$22 billion — over US$3,000 per shopper per year.

Market takeaways

  • Hong Kong's e-commerce market is worth US$22 billion — over US$3,000 per shopper per year.
  • 62% of online purchases are completed on mobile devices, up from 57% in 2020.
  • Card payments account for 44% of transactions, with a highly fragmented "Other" scheme category (69%) reflecting local card dominance.
  • 77% of Hong Kong shoppers have made cross-border purchases, spending US$3.7 billion internationally (19% of total e-commerce).
  • E-wallet adoption is strong at 31% of transactions, driven by Octopus, Alipay HK, WeChat Pay HK, and PayMe.

Population

7.5M

Online population

6.9M

B2C e-commerce

$22B

Banked population

95%

Credit card population

74%

E-commerce of total retail

14%

Payment method breakdown

  • Card44%
  • Cash3%
  • Bank Transfer15%
  • E-Wallet31%
  • Other7%

Card scheme breakdown

  • Visa16%
  • Mastercard9%
  • American Express6%
  • Local Schemes0%
  • Other69%

Cross-border e-commerce

Cross-border shoppers

77%

Share of e-commerce

19%

Cross-border value (est.)

$3.7B

Featured payment methods in Hong Kong

Popular options based on coverage and prominence in this market.

Alipay HK

Alipay HK

Alipay HK (operated by Ant Group in partnership with CK Hutchison) is the Hong Kong version of mainland China's Alipay. It supports QR code payments, online purchases, bill payments, and P2P transfers. While linked to the global Alipay ecosystem, it operates with a separate wallet and currency from the mainland version.

FPS (Faster Payment System)

FPS (Faster Payment System)

Hong Kong's Faster Payment System (FPS) enables real-time interbank transfers and payments using a phone number, email address, or FPS ID. Launched in 2018, FPS is used for P2P, bill payments, and e-commerce, with growing merchant adoption as an alternative to card-based checkout.

UnionPay SecurePay

UnionPay SecurePay

UnionPay is the world's largest card network by issued cards, and has deep penetration in Hong Kong alongside China's broader payment ecosystem. UnionPay SecurePay is the online payment authentication service enabling UnionPay cardholders to transact securely at e-commerce merchants globally. It is widely accepted by both local and international merchants serving Hong Kong consumers.

PayMe by HSBC

PayMe by HSBC

PayMe is HSBC's peer-to-peer and merchant payment app, which has become one of the most popular local e-wallets in Hong Kong. It supports bank-linked transfers, QR code payments, and online checkout through API integrations. While primarily a P2P tool, merchant acceptance has grown significantly.

WeChat Pay (HK)

WeChat Pay (HK)

WeChat Pay is the payment function embedded within WeChat, one of the world's largest messaging apps. The Hong Kong version operates separately from mainland China's WeChat Pay. It is used for P2P transfers, in-store QR code payments, and online checkout — particularly popular among Mandarin-speaking and younger demographics.

Octopus

Octopus

Octopus is Hong Kong's iconic contactless stored-value card, originally designed for public transport. It has expanded into retail, dining, and online payments via the Octopus app and Octopus Online Payment service. It is one of the highest-adoption payment instruments in Hong Kong with near-universal awareness.

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Sources